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SAP Basis
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SAP Basis
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SAP Support - Links
WHAT DO WE DO
SAP Message Processing
SAP Support
First Level Support
SAP SUPPORT
Defining value maps and gaining a clear understanding of value ratios
Innovation and advice
Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements
Online Meeting
SAP SUPPORT AND MAINTENANCE
Optional in addition to Essential, including SAP Preferred Success:
corporate architect
SAP Base Services
hedging
Building skills with a wide range of services and educational content
PaaS and DevOps
Help Desk
Tuning for high performance and scalability
Personalised success plan to achieve the results that enable growth
Service and Support Partners
Service Message
Learn more about our three-level support process
We'll pull you out
Select Services, Training and Partners
Manage and control your SAP environment with ease and accountability
Select a Service
hedging
First Level Aid
Co-design
Functional Application Support
Cyber security and compliance
What is the added value of Enterprise Support?
Together for success
Relief for teachers
Holistic Customer Care
Keep systems at peak performance
Comprehensive service portfolio with clearly calculable results
Implementation Services
Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements
Innovation and added value
Create a Security and Compliance Roadmap
Help Desk
Who is affected?
Do you want to stay in touch with SAP in the future?
No additional costs in Enterprise Support
Rapid assistance in case of shortages
Application lifecycle management
All SAP solution landscape and deployment scenarios
Economic strength with trustworthy expertise
A lean team for digital innovation and continuous innovation cycles
Quick Support
Current systems - anytime
Realisable value creation plan
SAP LICENSING ADVISORY SERVICES - ADVANCED
Service and Support Partners
Accelerate creation of the implementation plan for your transformation project
Combination of On Premise and Private Cloud as a goal
Continuous deployment approach monitored with DevOps
Enterprise Architecture and Roadmap Design
Contact points for tracking metrics to support users and process-specific introductory metrics
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
SAP Support
Find Product Documentation
Second-Level Support and Third-Level Support
SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI
New SAP Support Connection Overview
Analysis Solutions and Data Management
All key SAP cloud solutions
Next Generation Support for the Intelligent Enterprise
Development of value added and value assessment
SAP Notes or Notes
Manage, monitor and optimise your SAP solutions and business processes
Choose your Success Experience Offer
Premium Services
First Level Support
SAP Support Backbone Update - What's next?
Save time with personalised support
Your contacts
SAP Support Portal
SAP Application Management Services (SAP AMS)
Service Message
SAP Help Portal
Unified SAP support to ease the way to the cloud
CONCLUSION
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
Technical application support
Increase end-user satisfaction
Exciting projects for the IT department
Reduce downtime and provide stability
SAP Support - with expertise at your side
The quick look at the SAP Support connection
Cloud Services
What can customers do today?
Support / Ticket Form
Lead preparation based on best practices for business processes, architecture, and strategies
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
Implementation Support
Focus on core competencies and innovation
Emergency contact details
Software Service for SAP (SAP BASIS)
Big changes cast their shadow: What next year will bring
customer area
Comprehensive Hybrid Operation
SAP AMS benefits
If it burns again...
SAP MaxAttention
A coordinating, unified management team for all SAP services
Experts on Demand
You are our priority!
SAP ActiveAttention
Tailored to your needs
Service and Support Offerings
Rapid assistance in case of shortages
PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
SAP Support - with expertise at your side
Our SAP support gives you time and space
Best practices
You are our priority!
Innovation services and solutions
Maintenance
Learn how to develop fast, flexible, and advanced cloud applications
Integrated Launch Activities
Your contacts
Implementation Support
Service and Support Partners
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
Quick Support
Technical application support
Create a Security and Compliance Roadmap
Proactive monitoring and notification
Support Services
Contact points for tracking metrics to support users and process-specific introductory metrics
Why we are your competent partner
Combination of On Premise and Private Cloud as a goal
Basis for effective management and operation of your SAP solution and the maximum benefits
Co-design
Management of organisational changes
Proactive Success Critical Support
Development of value added and value assessment
Emergency contact details
Tuning for high performance and scalability
Collaboration with SAP Support Experts
CONCLUSION
SAP Solution Manager
Implementation Services
3rd Level Support
Building skills with a wide range of services and educational content
Cloud Services
SAP HCM and SAP SuccessFactors
SAP SUPPORT AND MAINTENANCE
Learning Journeys
SAP defined project team
Online Meeting
Experts on Demand
Optional in addition to Essential and Advanced:
Increase your performance and productivity
Set a Target Architecture that Fits SAP's Solution Vision
Strengthen your team's skills
SAP Enterprise Support
No additional costs in Enterprise Support
Knowledge transfer all the way
Help Desk
A central point of contact with regular, clear coordination
OUR OFFER
Identify areas for improvement and train the workforce for new technologies
HPC Software Maintenance for SAP - More than SAP Support
Economic strength with trustworthy expertise
Which comprehensive service we offer you
SAP for Me
Capacity
Professional customer service for your SAP applications
SAP Message Processing
SAP® Support - as needed
As a permanent or reliable backbone
SAP SUPPORT
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