SAP Enterprise Support
What can customers do today?
Since 2017, Telekom has been certified as a Partner Centre of Expertise (PCoE). Telekom meets all technical and organisational standards defined by SAP®. You can still access the SAP® information portals at any time (e.g. via the SAP® support portal). However, the support messages for your SAP® software must be sent directly to Deutsche Telekom via the contact channels listed.
Our customers have access to a modern ticketing system. The platform allows you to view the notifications and work done on your system. In this way, we ensure the transparency of our activities.
SAP Standard Support or Enterprise Support?!
Find specific solutions for smarter, faster, and simpler business processes across industries and applications. These solutions have been proven by many companies. Your business can benefit from our experience. You don't have to reinvent the wheel every time. Find out more now!
Running SAP as your main business tool can be a huge challenge for your internal IT department, especially if you are an SME. In order to meet the ever-changing requirements of your company, you need employees with a wide range of expertise in various modules of SAP software. Recruiting and sustaining such talent can be difficult and costly, especially given the industry's lack of SAP skills. There is a solution: SAP Application Outsourcing from Axxis Consulting. We can help you as an extended branch of your internal IT department. Our service package covers all aspects of SAP support and can be tailored to your specific needs. By working with Axxis, you can increase productivity and quality, focus on your core business, and deliver reliable support services to your end users at potentially significantly reduced cost.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
Advanced Success Experience: Take the cloud to the fast lane with customer success experts who coordinate your exclusive content, resources and planning methods.
With Incident Handling, our first goal is to eliminate the impact on your business as quickly as possible.