Management of organisational changes
Take a closer look at our Success Experience offers
For us as an SAP partner, you, your systems and ensuring your processes are the top priority. You need SAP support for your SAP ECC system and would like to know more about our services? Our ERP consultants and support staff will be happy to help you in a non-binding conversation.
In order to support your existing teams, our central European technical service team is responsible for remote monitoring and technical interventions and 24/7 operation. This service has already been honoured several times for its customer satisfaction, and our 25-strong team is always on standby to be there for you when needed. Technical support includes: Technical Incident Handling - urgent support if SAP's stability or performance is impaired / Technical services on-demand / System check-up on demand.
Comprehensive service portfolio with clearly calculable results
In December 2017, Salt Solutions took over the supervision of the SAP ERP and EWM modules. This includes answering user support requests and solving problems, providing more complex evaluations and executing change requests in customising, for example creating new workstations in EWM. A global template has also been developed, for example, which significantly facilitates the maintenance of the various price lists of international sales organisations.
In this fast-paced time, when the metrics and requirements of the respective markets, target groups and technical developments often change, permanent adaptations of the systems are difficult to avoid. The need for support lies in the volatility of our age, based on the high speed of digitalisation.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
Then there is much to do before January 2020! The magic word is SAP Support Backbone - the reliable link to SAP.
We install and deploy SAP Solution Manager.