Identification of critical gaps and optimisation potential
As one of the few companies in the world, we have been awarded the title in the field of SAP Cloud Application Services - Strategic Supplier. It is an award for companies that offer their customers the highest level of Application Management Support (AMS).
Visit the SAP Support Portal and use the SAP ONE Support Launchpad. With it you can search our knowledge base, find solutions to problems and report incidents.
SAP Licence Support Centre
Many renowned customers have already made the switch. It is one of the most successful applications in the history of SAP. It enables customers to transform into a smart business. We support our customers both in the preparation and execution as well as in the operation. SAP Solution Manager is central to agile SAP S/4HANA implementations. SAP Activate Best Practice Content is delivered to all customers through SAP Solution Manager. With Focused Build for SAP Solution Manager, SAP supports agile deployment. From 2020, Focused Build and Focused Insights will be available to all customers under their maintenance agreement - without any additional licencing costs. On the support side, we prepared early and trained our employees - both for on-premise and cloud, with dedicated global teams. It is precisely with these solutions that our real-time channels are often used.
We provide you with competent and experienced SAP consultants for all situations in the life cycle of an SAP system. From planning, through implementation, to operations - on-site or remote - our service can be found where you need it.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
Knowledge transfer is an important part of our support to keep costs as low as possible.
In 2016, Schmersal founded the new business unit tecnicum for services and at the end of 2017 a subsidiary in Japan.