SAP for Me
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
Knowledge transfer is an important part of our support to keep costs as low as possible. We rely on a combination of pragmatic training and "learning on the job" to build and document our knowledge of the required information transfer.
Together with the customer, we agree on a maximum time span to resolve reported problems. These periods are set out in the Service Level Agreement (SLA).
Advisory services
Our schedule of expert services is still in the beginning. We expect customers to make greater use of this service. A special advantage for all our customers is that they do not incur additional costs for Next-Generation Support Services - they are automatically part of the support contract.
Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
General SAP® services to optimise and further develop your software are supplemented by specific process knowledge through VAR support.
Interestingly, almost 40 percent did not say anything about this topic.