Set a Target Architecture that Fits SAP's Solution Vision
Manage, monitor and optimise your SAP solutions and business processes
If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
Based on our worldwide experience with SAP contract terms and licencing agreements, we identify the best licencing scenarios and customised contract design solutions for your business. We also provide advice and support throughout the negotiation process.
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A team of 40 highly qualified SAP consultants is available for this purpose, who have successfully served more than 250 companies over the last 15 years. Last year alone we recorded over 10 successful SAP roll-outs.
A meaningful and up-to-date documentation sets the foundation for efficient application management services and provides the right starting point for our ORBIS Service Agents to get to know their SAP system or cloud and SAP business processes in your company. Do you have any questions about how to set up and update your documentation? We are happy to advise you individually!
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
In case of support requests for SAP standard functions, it is sometimes necessary to consult with SAP solution developers.
If required, FIS also provides you with an individual consultant team, which takes care of your systems and requirements reliably.