Our SAP support gives you time and space
2nd Level Support
The team responsible for the maintenance and management of SAP systems consists of more than 90 people and even accounts for 1/3 of Hicron's total workforce. Our consultants are always available - a dedicated team works on your system and has all the necessary skills and knowledge of the SAP modules your company uses.
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
SAP Application Management
Your SAP support structure is well-established, but your internal staff: What is the time for strategic projects? Do you have bottlenecks due to illness, parental leave or changing working hours? We offer managed services with a strong process know-how. Our certified SAP specialists support you in an industry-independent way and relieve you from the daily business. You decide when and where. That's what we stand for.
SAP will provide the enhancements within SAP ONE Support 2014 and beyond in several steps. A coordinated and integrated incident management process and support for mission-critical processes for a customer's complete solution, including hybrid scenarios and landscapes, are already available.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
We benefit from both SAP know-how and the logistics expertise of Salt consultants.
With the rollouts of SAP software to additional locations, new functions, as well as new employees, come to SAP systems and increase the support volume.