SAP Support Cloud Services - SAP Basis

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Cloud Services
SAP Roll Out in France
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.

In order not to miss the goal of a support agreement, our specialists make sure that no new functionalities are introduced via the support. New requirements still need to be approved and initiated by project managers via change requests. For smooth support, it is also important to identify early on whether the cause is in the software or the IT infrastructure. We also provide advice on these issues.
SAP Base Services
Since 2009, we are the first German system house to have the SAP SE-awarded Support Partner Certification for SAP Enterprise Support (VAR Partner Centre of Expertise, PCoE). Our support therefore corresponds to the highest quality standards of SAP.

This solution will greatly simplify the management of your SAP and non-SAP applications. It provides you with the processes, tools and services you need to support your IT landscape today and in the future.

Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".

We look forward to your contact.

SAP Enterprise Support continues to be the SAP-recommended support level for customers moving to SAP Cloud powered by SAP HANA, which guarantees SAP innovation and reliability in hybrid scenarios.
SAP BASIS
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