SCC4 Client administration
RECOMMENDATIONS
All of the above tasks have been part of SAP Basis Administration for decades. However, SAP software has changed a lot since the introduction of HANA in 2010, and with that, the SAP system administrator's job has changed as well. Here are some of the key differences:
The consistent implementation of the role concept enables a manageable complexity of the tasks per employee. At the same time, through the respective SMEs, the concept creates expertise in specific topics and enables communication on an equal footing with upstream or downstream IT departments as well as with external service providers. The establishment of technology architects also ensures that the overall picture is not left out of sight in the context of the SAP product portfolio. Deficits can also be addressed on issues such as policies and security. Overall, the role concept provides guidance for the employees and their career planning as well as guidance regarding the range of tasks and contacts for IT departments and business areas.
Practitioners for practitioners
INTRODUCTION A growing number of SAP-based departments are facing major changes and challenges within the SAP product portfolio as well as in their own task environment. These result from influences of digitalisation, digital transformation, new technologies such as cloud computing or big data, but also developments such as customer experience or the Internet of Things. In order to overcome the challenges and to transform the existing SAP basis, recommendations for action are grouped in seven thematic areas. These topics cover the areas of skills and roles (cloud and supplier management, strengthening of the technology architect, focus on project work), marketing and self-understanding (creation of a service catalogue, regular exchange with the CIO, renaming of the SAP basis), new technologies and innovation (test and innovation lab, proactive & regular training), organisation in change (development of the two subject areas close to structure and application-orientated , virtual teams of experts), standardisation and automation (automation of routine tasks, outtasking of rare tasks), "cloudability", outsourcing & outtasking (assessment of usefulness for the cloud, use of appropriate service forms) and IT roadmap (influence of own IT roadmap). By reflecting on the thematic areas, methods and possibilities for implementing the recommendations are presented.
It is essential to define the role to be played within the company. STEP 4: DETERMINATION OF THE TARGET GROUP In this step, the target group of the service is defined and described in detail, e.g. by means of a letter. It will also discuss future target groups which may be of interest in the future. By defining a target group within a company, the SAP basis decides for whom the services and IT products should be delivered. It also makes sense to identify and describe future target groups (e.g. specialist areas) within the framework of a transformation of the SAP basis. STEP 5: POSITIONING This step will position the service on the market and also position the competitors in the relevant segment.
"Shortcut for SAP Systems" makes it easier and quicker to complete a number of SAP basis tasks.
Select the object list of an order and copy in the ID of the task that contains the objects to be transported.
Parameters include processor count, memory, disk space, operating system, and run-time environment.