Support Packages from the SAPNet - Load Web Frontend or Collection CDs
Basically, an excellent IT knowledge is required. In addition, SAP administrators must of course be particularly competent in this area and be able to deal confidently with all issues relating to SAP solutions. Since they often also work in international companies, it is an advantage if they have a very good command of written and spoken English.
The tasks of a company's own SAP Basis department are undergoing enormous change at many companies, as SAP is also relying more and more on cloud services. Strategically, completely self-hosted SAP systems are becoming rarer and the proportion of customers using an SAP system from the cloud is increasing. The new roles of SAP Basis employees tend to be "enablers" and coordinators between the cloud provider and internal IT and the business departments. Until that time comes, companies can also rely on external service providers to offer expert know-how as well as operational support for the transition period.
Why does a company need an SAP Basis department? [Using our company as an example]
There are several ways to introduce and operate new applications. As a company you have the choice between internal realisation and operation, outsourcing, cloud computing and so-called outtasking. In deciding on one of the above concepts, the SAP basis must be included for the evaluation of various technological and operational aspects, which offers the possibility to develop a sound decision. This decision has a significant impact on the future operation of SAP and the associated operating and maintenance costs. The recommendations listed here are intended to help you decide on other forms of service. Information on the recommendation can be found in the Master's thesis in chapters 7.8 and 9.6.
In the beginning, in our company, the installation and management of the systems were dealt with by the functional consultants/consultants of the respective systems. The CRM consultant was responsible for the SAP CRM system, the SRM consultant for the SAP SRM, etc.
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
The SAP Basis team takes care of the entire administration of an SAP system.
SAP Basis experts ensure optimal integration of the SAP system into a company's individual IT landscape.