Good teamwork skills, good communication skills and a service-oriented attitude with high self-motivation and willingness to perform
Management of databases
To facilitate communication within IT departments, it is necessary to identify clear communication channels and contact persons and also to use uniform tools for communication. It would also be possible to designate contact points (contact points) for upstream and downstream IT departments and external service providers and suppliers.
In order to ensure the stability of the systems and to reduce the risk through proprietary developments, release and patch management must be implemented. Standardised procedures can help to introduce proprietary developments, such as test strategies or service level agreements (SLAs). It is also important to align the productivity setting of customer applications with the maintenance windows and RTO (Recovery-Time-Objective).
SAP HANA is a new database
Migrations occur, for example, when a customer decides to host his systems at Rödl & Partner and the SAP systems therefore have to be migrated from in-house operation or from the original hosting provider to our data center. Also in the course of a conversion to S/4HANA, the data is migrated from the original database type to an SAP HANA database. This is also done with the tool "SUM" (Software Update Manager) via the so-called "DMO" (Database Migration Option).
In the case of distributed or local SAP systems, it can also be helpful if departments or decentralized IT units can schedule their own jobs themselves. It is important that the associated approval processes can also be mapped and easily tracked. This brings convenience, flexibility and a degree of freedom without neglecting operational security. The integration of the business departments can relieve the IT administrator and turn background processing into an end-to-end process integrated into the organization.
For administrators, a useful product - "Shortcut for SAP Systems" - is available in the SAP basis area.
It is therefore advisable to read them in the appropriate SAP documentation before activating the ACL files.
For internal purposes, the SAP administrator also prepares documentation to look for errors and try to address the root causes.